Can I top up my wallet card?


The article explains that, due to regulatory reasons in Switzerland, it is unfortunately not possible to top up Cryptonow wallets. However, Cryptonow continues to strive for innovative and user-friendly solutions that comply with legal requirements and offer a top-notch customer experience.

No top-up possible

Cryptonow wallets cannot be topped up due to regulatory reasons in Switzerland. Our compliance policy and current regulations require us to adhere to certain guidelines to ensure that our products comply with legal requirements. As a financial services provider, it is essential for us to offer responsible and compliant solutions in the Swiss market.

While we regret not being able to make wallets rechargeable and understand that many customers would like this feature, we wish to inform our customers and seek their understanding.

We will continue to work on developing innovative and user-friendly solutions that comply with the legal framework while providing an excellent customer experience. Your safety and satisfaction are our top priorities, and we are committed to delivering the best possible products and services.

However, since Cryptonow wallets are offline wallets, you can send additional cryptocurrencies from an online wallet (such as the Cryptonow app) to your Cryptonow wallet at any time.